I had a post last year that discussed a radical approach to helping Lake Tahoe and Reno hotel casinos compete - putting legal brothels in the properties. That idea was discussed in a Casino Operations class at UNLV last spring and it was not rejected out of hand by the students. What should be noted is that I'm not the first to pose the idea. The mayor of Las Vegas, Oscar Goodman, posited the same idea for Sin City back in 2007. He took some heat for his position, but an opinion piece in the Las Vegas Review Journal supported him. I do too. It makes sense for Las Vegas but makes even more sense for Northern Nevada gaming properties. In fact, it might be a matter of survival.
Wednesday, June 30, 2010
California Tribal Casino Opens Hotel Putting Further Pressure on Northern Nevada Gaming
I had a post last year that discussed a radical approach to helping Lake Tahoe and Reno hotel casinos compete - putting legal brothels in the properties. That idea was discussed in a Casino Operations class at UNLV last spring and it was not rejected out of hand by the students. What should be noted is that I'm not the first to pose the idea. The mayor of Las Vegas, Oscar Goodman, posited the same idea for Sin City back in 2007. He took some heat for his position, but an opinion piece in the Las Vegas Review Journal supported him. I do too. It makes sense for Las Vegas but makes even more sense for Northern Nevada gaming properties. In fact, it might be a matter of survival.
Tuesday, April 14, 2009
Harrah's Names New Online Gaming Head
That is speculative, but it does appear that Harrah's is reading the legislative trends in the US, and that their view may be that online gambling is going to make a legal comeback. With the Democrats firmly in control of both houses of Congress plus the White House, the UIGEA could be very short-lived. Please refer to earlier posts here and here with regard to online gambling.
At the state level, it is rumored that California may pursue legalizing intrastate online poker and Delaware is moving ahead with legislation to legalize sports betting, as discussed in a recent post.
This momentum would most certainly been much more muted if the Republicans had won the White House. With the Obama administration, online gambling is viewed as a revenue source and not a vice.
Wednesday, March 11, 2009
To Combat Gaming Slide, What Do Reno and Lake Tahoe Do?
Even before the recession, Nevada gaming has been facing an increased threat from other gaming competition. Data provided by the American Gaming Association (AGA) states that casino gambling, at one time found only in Nevada, now exists in 33 states. Tribal casinos alone now exist in 29 states. According to the National Indian Gaming Commission (NIGC), Indian gaming generated approximately $26 billion in revenue in 2007. The AGA also cites that since the early 1990s, online gambling has grown significantly, generating just shy of $6 billion in revenues in 2005, before the passage of the Unlawful Internet Gambling and Enforcement Act (UIGEA). We'll discuss in an upcoming post whether that law actually impacted the patronage of online gambling sites by Americans.
Las Vegas, being a destination attraction in addition to being a gambling mecca, has fared better with regard to gaming competition than the Northern Nevada gaming markets, Reno and Lake Tahoe. These markets have definitely felt the impact of tribal gaming operations in Northern California. For residents in Northern California, if you want to gamble, why drive to Nevada when outstanding properties are less than an hour's drive away? In the last year, gaming revenue in Reno is down 10%, South Lake Tahoe down 23%, North Lake Tahoe 20%. For Reno, this continued the downward trend that begun back in 2007, not just with the recent recession.
It can be estimated that for a gaming property, market share is inversely proportional to the square of the distance from the population center to the property. In other words, the closer you are to the customers, the more customers you should get. As an example, consider two gaming properties near a major city. One is twenty-five miles away and one is fifty miles away. Based on the formula, the property that is fifty miles away would be expected to have a market draw one-fourth of that of the closer property.
The Lake Tahoe and Reno properties are essentially falling victim to their distance from major population centers. The only way to solve that problem directly is to have an earthquake severe enough to move San Francisco and Sacramento about 100 miles or so northeast. That likely isn't going to happen anytime soon. The casinos in these markets provide the same product that the population in Northern California can get much closer to home, with the sole exception of sports betting.
According to Michael Porter's theory, in a competitive market, successful participants can pursue one of three generic strategies. They can pursue either a low cost, niche or differentiated strategy. The Northern Nevada markets may be pursuing a low cost strategy, but it may not be translated to the casino floor. Proper application of this strategy would entail lowering the house advantages on their games to attract demand. People likely would be willing to travel farther to gamble at a location that gives them a better chance of winning.
At first glance, this appears to be a potential useful strategy. It may not be effective, long-term, due to the ability of the tribal casinos to match that innovation. All the low-cost strategy may likely do is commoditize the gaming product, lowering the profits of the overall industry, and leaving the Reno and Lake Tahoe gaming properties in the same competitive disadvantage. Those markets may actually fail sooner, then the tribal casinos would restore their house advantage to prior levels, not having to worry about Northern Nevada competition, then de facto non-existent.
Another approach is to push their advantage in being able to offer sports betting. Unfortunately, sports betting isn't the largest revenue producer in a casino, and isn't likely to become that ever. In addition, the law notwithstanding, dedicated California sports bettors can place their wagers with online bookmakers or their local bookmaker, without having to drive to Nevada.
The most radical inspiration for Reno and Lake Tahoe actually lies to the south. Las Vegas is known as "Sin City." The slogan, "What happens in Vegas stays in Vegas," is very well known. Leveraging Las Vegas and Porter's theory, Reno and Lake Tahoe may differentiate by offering something that can't be copied by competing California tribal casinos. Sports betting is good, but not sufficient. The radical idea is to bring the legal brothels, now restricted to areas outside the major Nevada cities inside the hotel-casino properties. This approach is the most radical because it completely moves these casino properties fully into the adult entertainment realm, otherwise known as the three B's: Bets, Booze and Babes.
If patrons had more on their minds than gambling and drinking, the properties could offer something more in their facilities without the patron having to leave the property and travel. All elements of this entertainment offering would be available under one roof. With regard to these kind of services being offered in a hotel environment, they are not uncommon in Asian hotel properties. In those properties, the definition of "massage" may be a bit broader than is customary elsewhere. Not all properties would desire to offer this element and instead try to differentiate by being family-oriented. If that is occurring now, it doesn't appear to be very effective in countering the California-based competition.
Brothels integrated with the hotel-casino, catering to both men and women, would be definitely a unique but controversial differentiator. It is likely that these services are indirectly available now, but due to this indirect nature, the true advantage isn't being captured. The offering must be convenient and immediately available for those patrons wishing to buy. This does not exist today. Of course, proper layout and location of these "salons" would be required, but with a multi-story hotel-casino property, this can easily be accommodated, similar to the club floors for frequent stay program members that most hotel chains employ.
There will be a need to be a change to Nevada law as well as potential zoning changes and regulatory modifications to allow this offering, so this last ditch effort, if seriously considered, would be an indicator of the severity of the competitive situation.
Saturday, April 26, 2008
The Horse Racetrack Industry Analyzed Using Porter's Five Forces Model
Introduction
Professor Michael Porter of Harvard first postulated the Five Forces Model to help explain the influences that shape industry competitiveness. The diagram above depicts the forces and their source. The entities that can impact an industry participant are:
Suppliers
Buyers
New Entrants
Substitutes
Competitors
Others analyzing the Porter model identify that entities such as complementers and governments are missing. In this exercise, complementers will be discussed along with suppliers. Governments, particularly in any wagering business, need to be considered.
We’ll study the US horse racing industry viewed from the perspective of race track operators (tracks). Each entity will be examined to determine the extent of the entity’s leverage upon on the tracks. The objective of the analysis will be to assist the tracks in positioning. The concept of positioning is the key point of Porter.
Suppliers and Complementers
Suppliers provide the inputs which the firm uses to create its product or service. In horse racing the key input is, of course, horses, provided by breeders (horsemen). The majority of horses used in US horse racing are Thoroughbreds and Standardbreds. Other horses used include Quarter Horses, Arabians and Palominos.
The power of horsemen is lessened to the extent that:
§ horses of sufficient quality are plentiful;
§ tracks can offer wagering on the races of other tracks; and,
§ tracks have additional revenue streams, such as slot machines.
The power of horsemen is increased to the extent that:
§ horsemen exercise their right under law (Interstate Horseracing Act of 1978) to restrict the ability of tracks to offer wagering of races across state lines;
§ tracks providing economically viable purses are plentiful and accessible; and,
§ horsemen have the ability to forwardly integrate into the track business.
Typical complementers to the tracks are the off-track betting (OTB) establishments, Advance Deposit Wagering (ADW) providers and race information services such as Equibase. With regard to OTBs and ADWs, these entities can also be viewed as competitors, particularly if they cannibalize patrons that would ordinarily travel to the track to wager.
Buyers (Customers)
Buyers are the wagering customers of horse racing. Horse racing enthusiasts attempt to analyze various factors in an attempt to predict the winning horses. Handicapping allows skilled players the ability to increase their chances of selecting the winning horse. Unlike other gambling activities like lotteries, slot machines and craps, there is an element of skill in predicting the outcome of a horse race. That cerebral activity is an attractant and a detractor from horse race wagering, depending upon the customer preference.
The power of buyers is increased to the extent that:
§ buyers are large or few in number or purchase (wager) in large quantities;
§ buyers wagers are a significant portion of the tracks selling revenue; and,
§ tracks provide a standardized offering such that buyers can find alternative tracks and switch at low or no cost.
Pari-mutuel wagers, either on- or off-track, are the key driver of track revenue. No wagers, no need for tracks or horses. Some tracks have incorporated slot machines and have become racinos, but the horse race wagering remains the lifeblood of the industry.
The amendment in 2000 of the Interstate Horse Racing Act of 1978 permitted betting on horse racing over the internet. This spawned the emergence of ADWs. ADWs generally offer wagering on many racetracks, both in the US and internationally, allowing buyers the choice of alternative tracks at zero cost of switching.
New Entrants
If an industry is lucrative and the entry barriers are low new entrants may enter, increasing the level of competition. For this industry, new entrants can include other tracks, off-track betting (OTB) facilities and ADWs.
Substantial barriers to entry exist with regard to creating a new track. There are significant capital outlays as well as various governmental land use and gaming regulatory permissions required. Depending on the jurisdiction, referendums may be required as well.
Tracks have the following revenue streams common among them: on-track wagering, off-track simulcast wagering on other tracks’ racing, parking, admission and concessions. For those with approvals, slot and table casino game revenues are also available.
Tracks have several revenue streams and high barriers to entry. They seem to be in a good position, but it is an illusion. Of the common revenue streams, the pari-mutuel wagering is the item of interest. Any new entrant only needs to craft a solution to capture pari-mutuel wagering. The large capital outlay to build a track is not necessary to capture pari-mutuel wagers.
Substitutes
Substitutes are products and services that are similar in customer benefit, but are not just the same product provided by a competitor. Substitution can become more prevalent as:
§ buyers find available alternatives;
§ legal and regulatory barriers are removed;
§ technological change reduces the benefit of the product or service; and,
§ buyers’ behavior changes.
Substitute products to horse race gambling are other gambling products such as lotteries and casinos, both physical and online. Since horse race handicapping applies a certain level of knowledge and skill, online sports betting may be considered a substitute. With the takeout or “vigorish” on sports wagers generally less than that for horse racing, sports betting may be an attractive alternative.
There are US statutes that severely restrict the offering of sports wagering by firms in the US. However, several offshore firms continue to offer sports wagering to US customers, regardless of US law. Online gambling may become more prevalent if US law is liberalized, increasing any substitution effects.
Competitors (Rivalry among Tracks)
Rivalry among tracks tends to be regulated by state racing agencies. These agencies divide the available racing days among the various tracks in the state. In many cases, tracks do not have a close physical competitor offering races at the same time. Or, if they do, it may be a “fair circuit” track that generally offers lower quality horses, of hopefully lower wagering interest.
Tracks in general offer the same basic product, horse race wagering and OTB horse race wagering, with the exception of those tracks that are allowed to offer casino games, such as slot machines. With respect to rivalry for off-track handle, tracks with history of high purses tend to attract better quality horses, which tend to stimulate more wagering interest. However, there also is a correlation between the number of horses in a race and the wagering interest on that race. With field sizes of less than 8 horses, the wagering handle tends to drop off quickly.
There is an aspect of indirect rivalry, which is more lack of coordination rather than rivalry. In the US, tracks do not coordinate their race start times such that bettors can have the opportunity to bet on all races. Many races in the US may run within a minute or two of each other, not giving bettors a chance to cash winning wagers on a race on Track A and then betting on the upcoming race on Track B, for example. In other countries, such as Australia, tracks coordinate their start times to maximize the availability of races for betters to reinvest their winnings, maximizing overall wagering handle.
Who Has Power in the Value Chain
Buyers
Buyers have great power. With the advent of ADWs, buyers have a wide selection of racing, both domestic and international, with no switching costs. In addition, buyers can gamble on state lotteries and patronize land-based casinos in many states. Buyers can also use the internet and patronize dozens of online gambling websites that cater to US customers.
Unlike the old days, horse racing isn’t the only game in town when it comes to legalized wagering. Other forms of US gambling have increased in sales, where horse wagering handle is flattening. Although not true in all cases, on-track wagering handle is stagnant to declining. If inflation is taken into account, overall wagering handle growth looks even worse.
Horsemen
Horsemen currently have moderate power, but potentially have great power. Horsemen provide the core input. They also have statutory power to allow various interstate outlets access to track signals and pari-mutuel pools.
Until recently, horsemen have not been aggressive in utilizing this power, but that is changing. They may run the risk of becoming too aggressive if their demands for a greater portion of the horse wagering takeout extend to areas such as track parking, concessions and slot machine revenue. Horsemen also have the ability to move the highest quality horses between tracks to enhance and/or detract various tracks’ race offerings or boycott tracks with substandard purses, amenities, etc.
Horsemen have the potential to forwardly integrate into ownership and operation of race tracks and ADWs. As the manufacturer of the core input, horsemen have the potential to construct a completely vertically integrated offering – horses, venues and wagering outlets. The only barrier to this vertical integration is governmental regulation and antitrust restrictions.
Tracks
Depending upon jurisdiction, amount of nearby tracks and served population area, tracks have low to moderate power. Tracks provide the venues that horses need to race. Tracks and horsemen provide the key inputs to the industry.
Tracks have the ability to limit the access to other outlets to wager on its races. Generally, that isn’t done as off-track wagering is much greater than on-track wagering. Tracks do have the ability to forwardly integrate into the ADW space, which has occurred with Magna Entertainment and Churchill Downs. Tracks theoretically can backwardly integrate into the horse breeding space as well, but complete integration will not be able to compensate for a track located in a market that has a small population, nearby competition and onerous government regulation.
New Entrant OTBs and ADWs
OTBs and ADWs should have minimal power. The current structure of the industry allows OTBs and ADWs to enjoy more power than they may deserve as they are in reality nothing more than a retail channel. OTBs and ADWs have no role in the actual manufacture of the racing product.
ADWs are just websites that tie to the various track pari-mutuel pools. They do need to be approved in the various jurisdictions which they desire to offer wagering services and they do need to pay simulcating and other fees to tracks. Offshore ADWs may or may not be licensed to operate in the US, but may do so anyway. In addition, offshore ADWs are more likely to offer rebates to large-volume wagerers. An ADW is more expensive to develop than a typical website, in the hundreds of thousands of dollars versus hundreds of millions for a racetrack.
ADWs can offer convenient wagering from a customer’s home or office, allowing the customer to avoid having to travel to a track or OTB facility. If the ADW is an off-shore entity, they may offer rebates to large-volume customers. ADWs are new entrants that are a threat to tracks’ on-premises business. It is likely that they do not have as high a margin as tracks, but their overhead is significantly lower, which may make them potentially more profitable.
OTBs are location-based, so they are only as powerful as their overall attractiveness. If an OTB is just a place to wager on horses, it is less attractive than an OTB located at an Indian casino, or Las Vegas casino race and sports book.
References
Mishra, Sam. (2006), Michael Porter’s Five Forces, Retrieved April 26, 2008, from:
http://www.franteractive.com/.
Porter, Michael. (2008, January), The Five Competitive Forces That Shape Strategy, Harvard Business Review, Retrieved April 26, 2008, from: http://harvardbusinessonline.hbsp.harvard.edu/hbsp/hbr/articles/article.jsp?value=BR0801&ml_subscriber=true&ml_action=get-article&ml_issueid=BR0801&articleID=R0801E&pageNumber=1
Silbiger, Steven. (1993), The Ten Day MBA, William Morrow, New York, 319-323.
Tiffany, Paul. (2006, March), Corporate and Product Strategy, Product Management Program 2006, UC Berkeley Center for Executive Development.
Wikipedia.org. (2008, April), Horse racing, Retrieved April 25, 2008, from: http://en.wikipedia.org/wiki/Horse_racing.
Wikipedia.org. (2008, April), Online gambling, Retrieved April 25, 2008, from: http://en.wikipedia.org/wiki/Online%20gambling.
